Pre-Engagement and Post-Engagement Program Assessments

Northwestern conducts in-depth assessments before and after program delivery. Before each program, the Northwestern client team consisting of administrative staff, faculty and program design and development professionals interview the client's senior management to better understand the company's business and critical issues. The resulting needs assessment is used to develop the custom learning program.

After each program, the Northwestern team conducts an impact assessment to measure the effects of the learning on targeted strategic objectives and works with the client to determine next steps. This follow-up process may include self-assessments, program evaluations, personal action steps for the participants, the presentation of interactive learning projects, and one-on-one or group coaching sessions.