Dispute Resolution

The speed and complexity with which business is conducted in the 21st century increasingly gives rise to the need for effective dispute resolution. The Dispute Resolution certificate offers courses dealing with theories in negotiation and persuasion, as well as courses dealing with the practical application of those theories during conflict resolution or arbitration between employees, groups or even organizations.

Certificate Requirements (Choose 4 Courses)

• COMM ST 205 Theories of Persuasion
• COMM ST 360 Theories of Organizational Communication
• COMM ST 363 Bargaining and Negotiation
• ORG BEH 311 Conflict Resolution
• ORG BEH 390 Topics in Workplace Relations: Labor and Employee Relations
• ORG BEH 391 Topics in Management: Negotiating Strategies

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