Frequently Asked Questions

Please note, the following information is for 2006-2007

How long does it take to complete the program and what will I receive upon completion?
The Mediation Skills Training program is offered as an intensive 5-day course. Students attend five, eight-hour sessions (with an hour break for lunch each day). Upon successful completion of the sequence, students are awarded a Certificate of Completion in Mediation Skills Training from the School of Continuing Studies at Northwestern University.

Is there an admissions process to become enrolled in the program?
There are no prerequisites and there is no formal admissions process for this program. Students can simply sign up by mail, fax or register online.

What are the class location(s) and time(s) of the classes?
Time: 8 a.m. - 5 p.m.
Location: Loop Campus
210 S. Clark St.
16th Floor
Chicago, Illinois (Click here for a map)

Where can I purchase books and materials?
For course materials, please see the course listings.

What is the enrollment deadline?
Students may register up until 5:00 p.m. the last business day before the class begins, provided space is available. Early bird registration ends at 5:00pm seven calendar days prior to the first class meeting. Students who register after this date will be charged a $50.00 late registration fee.

Is there a cancellation policy/ fee?
The University reserves the right to cancel classes due to insufficient enrollments, instructor illness, severe weather or natural disaster. In the event of cancellation due to insufficient enrollment, registrants will be notified immediately and all fees are returned.

Student-generated cancellations must be reported in writing (a fax response is acceptable) before the first meeting of the course; however, a $50 processing fee will be withheld from the refunded amount. Please note that no refunds will be issued after the class begins.

Who are the coaches/trainers that will teach in the program?
For biographical information, please see the course listings.

Who should enroll in this program?
This program is excellent preparation for those who plan to enter the field of dispute resolution and arbitration. Professionals with a legal background or just an interest in the mediation field are encouraged to enroll. The program will also benefit professionals in supervisory or managerial roles. Human resources professionals, corporate executives, and sales professionals from a variety of industries are just some of the individuals who've benefited from this program in the past.

Who can I contact for more information?
For further questions regarding this program, students may call 847-491-3225 or email ncpdp@northwestern.edu.